Shipping policy

Once an order is received, it may take up to 1-2 business days for orders to be processed and shipped, pending inventory availability. This applies to ALL shipping methods.

USPS Priority Ground 3-5 business days, depending on delivery destination.

Earth Buddy does not currently offer expedited shipping. Please allow for enough time (listed above) to receive your product. We will implement this option in the future.

Please note:

• Shipping costs will vary by package weight and shipping destination. This cost will be calculated before you confirm your order.
• USPS does not deliver on weekends or federal holidays.
• Earth Buddy Pet will not be held responsible for lost or delayed packages. If your order is lost or delayed, please contact the shipping carrier.
• Free Shipping on consumer orders over $40. Free Shipping on Wholesale orders over $300 (excludes AK, HI)

Order Tracking

Your tracking # is provided by the shipping carrier, we will update your order with the tracking information via email.

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be.

If an item goes out of stock we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment

All products purchased at earthbuddypet.com are made pursuant to a shipment contract. This means that the risk of loss and title for such products passes to you upon our delivery to the carrier. We are not responsible for improperly delivered, lost, or stolen packages. In the event that a product is returned due to insufficient address or unable to deliver, consumers are required to call us @ 720.634.6909 with payment information before Earth Buddy re-ships the product.